Frequently Asked Questions

FAQ

Find answers to all your questions about SmartQuest AI education platform

1️⃣ Pricing & Credits

Learn about our Smart Credit system and pricing

2️⃣ Paper Generation & Features

Learn about our AI paper generation capabilities

3️⃣ Upload & Auto-Scanning

Learn about our optical character recognition and marking system

4️⃣ Platform Workflow & Integration

Learn about our platform workflows and system integration

Have more questions?

If you haven't found your answer, feel free to contact our team. We'd be happy to help you understand how SmartQuest can improve your teaching experience.

FAQ

1️⃣ Pricing & Credits

What are Smart Credits (SC) and how do they work?

Is there a free trial available?

What pricing plans are available for schools?

Can I top up if I run out of credits?

Do unused credits expire?

2️⃣ Paper Generation & Features

Are past HKDSE papers built-in?

Can complete AI-generated mock papers be created?

Must it always be complete papers? Can I generate just 5 questions by topic?

Can geometry questions be generated/marked for student geometry reasoning?

Is M2 (Extended Part) available?

Do solutions include 'out-of-syllabus' methods? Can they be exported to PDF?

Can student reports be downloaded?

3️⃣ Upload & Auto-Scanning

Do I need to scan papers myself? Can JPEG files be marked?

Does uploading photos affect AI reading?

What about messy handwriting/spelling errors?

Is accuracy 100%?

4️⃣ Platform Workflow & Integration

Must teachers and students use the same platform for assignments?

Can similar papers be auto-generated after upload?

Have more questions?